In my experience buying an item online from an unfamiliar or untried retailer can be a crapshoot ending in a great experience or snake eyes. Even dealing with a well-known site can be iffy as is evidenced by the mixed reviews on this site and others. My ...
I have to admit that I'm a sucker for the latest gadget. That's why I reviewed smarthome.com a few months ago, as it had some pretty cool x-10 stuff that I liked. Improvementscatalog.com has some great stuff too. I first became aware of this site ...
Where can you find a reliable, one-stop place that sells those clever little problem-solvers that you don’t even realize you need, until you actually need them? I’m referring to those inexpensive household solutions—magazine holders, ...
Interesting catalog, lots of what I call "neato" (aka Brookstone type) tools/solutions.
Decided to order their US-Flag-pole setup. Find out they have no inventory control, as even though they initially reported in-stock, my order got stalled...
JUNK MAIL NIGHTMARE!!!! by pooponimpcat ,Apr 24 '08
Forget this company. They will take your info and sell it to junk mailers despite Their innocent sounding privacy policy. Their customer service is equally aggravating/insolent. Finding out who was signing me up for all this junk mail was aggravating enough, but getting Improvements Catalog to stop sending me catalogs was the icing on the turd-flavored cake. If you're looking for a company that completely disrespects your privacy and wants to bludgeon you with advertising than feel free to use this company. If you like not having thirty pieces of junk in your mail box everyday you should go elsewhere.
HSN and IAC should be ashamed of themselves for stooping to such tasteless sales tactics.
Overpriced Made in China junk by pony66 ,Dec 22 '07
I ordered several items for gifts and was very disappointed in the quality of the items-- some were just laughably bad. For example, a fake palm tree consisted of a pipe for a trunk and the fronds were exactly like the branches on a fake Christmas tree. Even at half price this was a very bad buy. I did some research on other items I purchased and discovered that even at 25% off they were overpriced. For example, a log splitter that HI priced at $99 can be gotten from Northern Tool Company for $54. I'll be asking to be taken off their mailing list.
Horrible service and too many excuses by deverelle ,Jul 17 '05
Do yourself a favor and skip this merchant. I ordered two items. About a week later I was told one of them was back ordered for four to six weeks. I emailed to cancel the back ordered item and was told it could not be canceled but I could refuse shipment. I have no idea why they won't allow their customers to cancel an order that they can't ship for a month or more anyway. I got on the phone, an hour on hold and same story. A couple days later I got an email that the other item is also back ordered. Guess what? They wouldn't let me cancel that one either. Worst customer service ever. Run!
Misrepresented # 251411 "Stainless Steel" Pepper Mill was all Plastic, poor quality from China ! by shopper04 ,Nov 27 '04
The Ad for the item below is not correct and misleading from Improvements Online.
Electric Pepper Mill Item #251411 $18.99
Lighted, Electronic Pepper Mill. Just press the button on top of this stainless steel body and watch the battery-powered mill grind fresh peppercorns over your favorite dishes.
The pepper mill is 100% PLASTIC. Ordering the misrepresented, deceptive, and poor quality item cost me $7.75 in original shipping and $5.25 to return it, or a total of $13.00 as a less not to order from Improvements Online ever again.
Received merchandise on time and in good condition with easy assembly information included. Shipping charge was raised, but not by much (under $2), so this is not a complaint. I would definitely order through this merchant again. Read more
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Jul 21 '03
Item ordered is on back order. At the intial time I placed the order there was no indication that item was out of stock. I received a follow up email notifying that item was out of stock and that it would be filled as soon as the new orders came in. Read more
Improvements SafeGuard Window Filter -14" to 23" Just position this Improvements SafeGuard; Window Filter in any double-hung window (no tools needed), and slide it open to the proper width. Improveme...
Mighty Gutter Light Clips Each "hooks" under your roofing shingles or onto your gutter to hold your smallest LED light string up to larger C7 light strings. You'll need one cli...
Improvements Fireplace Tray This Improvements Fireplace Tray is a great time-saver! Set this tray in place under the andirons or grate before starting your fire... afterward, cle...
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