American Automobile Association

Years ago, my husband and I purchased a AAA membership. We were, frankly, dirt poor. It was a BIG purchase for us, and we felt it was something of an insurance policy for our yearly road trip. My parents always had AAA, and it seemed ...

I hadn't really imagined that I would find AAA in the Online Services Section, but since it is, I'll ...

I have been a AAA member for well over 5 years now and am greatly satisfied by their service both online and offline. They are always very pleasant to deal with. When it comes to their website, I have experience at navigating it and then also at ...

When my parents traveled with the family, they always had the AAA guide books and maps so as an adult, it was only natural that I would join AAA for my family. While we still order the books and maps, we also often use the online services. I have ...

My husband and I have been members of American Automobile Association for many, many years. The value we receive for the cost is amazing. We have used the towing service a number of times and always been pleased by the promptness of their response ...

I was brought up with AAA as a service in my family. I was given a AAA membership from my family as a college graduation present and was satisfied by the piece of mind given by holding such a policy. Like insurance, you never know how good or ...

I have been a member of American Automobile Association for more than 25 years. I frequently use the services of the local office as well as the online site www.aaa.com. You can use AAA to book a car, hotel, flight and to make travel plans as well ...

We took a trip through AAA to the Moon Palace in Cancun. Everything went very well. I was particularly impressed that at the Airport, the AAA people spotted the paperwork we were holding, came to us and took us back to their table. We had no idea where ...

This is not a website I normally think of when I am planning a vacation online, but have used them before for road trips and discovered some great hotel deals planning my last trip. We went to New Orleans and found hotel deals that I couldnt even find on the other sites (ie Orbitz, Travelocity, Expedia, etc.) If you're a member, dont forget to look for some great deals on the AAA online site.

The site continues to improve, as I have used it since its inception. I only rent cars though., specifically the hertz discount often beats everyone on the airport. I don't use them for Hotels or Airfare because its too frustrating.

Their maps and tour book ordering is flawless and fast delivery.

The web site has been getting better year after year. The newest and best feature is the on-line driving trip planner (trip-tik) that you can print out. Plus you can see the hotels along the route and make reservations on-line. I am still old fashion and still like to get my tour books, maps and trip-tik via the mail that you can order on-line and will arrive in a few days (although the official line is 10 business days).

I have used the on-line hotel reservation system to narrow my hotel search to ones that have good location, reasonably priced (with the AAA hotel discount) and are well maintained. I have compared prices and the AAA discount is better than hotel.com, travelocity, expedia etc.

You can order discounted theme park tickets on-line. For example the price of a 3-day ticket to Busch Gardens Williamsburg and/or Water Country USA was the same for a 2-day ticket at the Busch Gardens web-site.

If you take family trips every year the convenience of doing on-line research and ordering items at AAA is well worth the yearly fee.

The Insurance triple A provides is pretty good. I do not pay that much for decent coverage. However, the customer service is horrible. The cancelled my plan for no reason last year. I called up when I received the letter. They made a mistake and I had to spend a hour again creating another insurance policy.

Avoid this travel agency. It is very expensive, and does not get discounts for you.
It is too busy to help you, and there is no customer service.
I have used them twice, but never again.

American Automobile Association.
easy to use but there are other companies like Good Sam who offer the same general idea and costs less.