Ace Relocation Services

Pros: great service, trustworthy, helpful, good communcation during the entire process, no hidden fees or costs
Cons: little bit more in cost that others, but cheaper than expensive companies

I agree with the above opinions. I was impressed with ACE Relocation moving services. From start to finish, everything was great and professional. I was nervous because this was the first time I hired movers and have heard many horror stories and unexpected cost increases. Compared to other moving companies I spoke to, speaking to the ACE Relocation rep put me at ease and I felt that he was actually listening to my needs, especially because I had a scheduling issue related to when I was going to be at my destination. The other companies seemed to sugar coat their estimates and act like they were doing me a big favor. Everything ACE Relocation promised happened and there were no surprise or hidden costs at the end. In fact, the actual costs were less than the estimate (I would recommend that one be very realistic in how you estimate how much stuff you have to move, many costs can increase because individuals don't provide realistic estimates.) I would definitely use them again and recommend them to others.

Pros: The price and customer service was great. From the salesperson to the actual movers. Outstanding.
Cons: There is nothing negative that I can say. Everything was far and above my expectations.

I have moved several times and ACE Relocation Services of NY was by far my best. All the promises were kept and the customer service was well above what I had expected. The final cost was below the original estimate. The salesman did not run and hide like most do after the sale. He was there at every step of the way. Everything arrived in CA the way it was in NY.

In some of my previous moves, I have used some slick, cut-rate movers and had nothing but problems. I used to base my decision solely on price. Not anymore. ACE's price is competitive but their customer service puts them in a class all by themselves. ACE is now the only mover that I will use.